privacy policy.

Effective: April 2026

What we collect

When you place an order, we collect your name, email address, WhatsApp number, and shipping address. We collect only what we need to process and deliver your order. Nothing more.

How we use it

Your information is used exclusively to process your order, arrange shipping, and contact you about your delivery. We do not use your data for advertising. We do not share it with third parties except our shipping partners (JNE, J&T, SiCepat, EMS Pos Indonesia) who need your address to deliver your order.

We will never sell your data

Your information belongs to you. We will never sell, rent, or trade your personal data to anyone, for any reason.

Cookies & analytics

Our website uses Google Analytics (GA4) to understand how visitors use the site — pages visited, time on site, general location. No personal information is collected through analytics. You can opt out via your browser settings.

Payment

Payments are processed securely through Midtrans. We do not store your payment details. Midtrans is PCI-DSS compliant.

Contact

Questions about your data? Email us at hello@loustra.co or WhatsApp +62 813 5615 2750.